[email protected] +44-113-322-6261

Privacy Policy

  • Introduction
    Welcome to VistaInn. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this Privacy Policy carefully. If you do not agree with our policies and practices, your choice is not to use our website or services. By accessing or using our website, you agree to this Privacy Policy. This Privacy Policy may be updated from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
  • Information We Collect
    1. Personal Information: We may collect personally identifiable information, such as your name, email address, postal address, phone number, and other information that you voluntarily provide to us when you register with the Site, book a room, or communicate with us.
    2. Usage Data: We may also collect information about how the website is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
    3. Tracking & Cookies Data: We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our website.
    4. Data from Other Sources: We may receive information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you. This helps us to update, expand, and analyze our records, identify new customers, and provide products and services that may be of interest to you.
  • Use of Your Information
    We use the collected data for various purposes:
    1. To provide and maintain our website and services.
    2. To notify you about changes to our website and services.
    3. To allow you to participate in interactive features of our website when you choose to do so.
    4. To provide customer support.
    5. To gather analysis or valuable information so that we can improve our website and services.
    6. To monitor the usage of our website and services.
    7. To detect, prevent, and address technical issues.
    8. To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
  • Disclosure of Your Information
    We may disclose your personal information in the following situations:
    1. Business Transaction: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.
    2. Disclosure for Law Enforcement: Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
    3. Legal Requirements: We may disclose your personal information in the good faith belief that such action is necessary to:
      • Comply with a legal obligation.
      • Protect and defend the rights or property of VistaInn.
      • Prevent or investigate possible wrongdoing in connection with our website and services.
      • Protect the personal safety of users of our website and services or the public.
      • Protect against legal liability.
  • Security of Your Information
    The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
  • Your Data Protection Rights Under General Data Protection Regulation (GDPR)
    If you are a resident of the European Economic Area (EEA), you have certain data protection rights. VistaInn aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal information. If you wish to be informed what personal information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
    1. The right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your personal information directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
    2. The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
    3. The right to object. You have the right to object to our processing of your personal information.
    4. The right of restriction. You have the right to request that we restrict the processing of your personal information.
    5. The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
    6. The right to withdraw consent. You also have the right to withdraw your consent at any time where VistaInn relied on your consent to process your personal information.
    Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
  • Service Providers
    We may employ third-party companies and individuals to facilitate our website and services ("Service Providers"), to provide the website and services on our behalf, to perform website-related services, or to assist us in analyzing how our website and services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Analytics
    We may use third-party Service Providers to monitor and analyze the use of our website and services.
    1. Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website and services. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the website and services available to Google Analytics by installing the Google Analytics opt-out browser add-on.
  • Links to Other Sites
    Our website and services may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
  • Children's Privacy
    Our website and services do not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
  • Changes to This Privacy Policy
    We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
  • Contact Us
    If you have any questions about this Privacy Policy, please contact us by email: [email protected].